NeverLoops Software (“NeverLoops”, “we”, “us”) respects your privacy. This policy explains what information we collect when you visit neverloops.com or contact us, how we use it, and the choices you have. It is intended to comply with India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Information we collect
Information you give us
- Contact details such as your name, email address, phone number and company name.
- Project information you share through our contact or quote forms, email or calls.
Information collected automatically
- Usage data such as pages visited, time on site, device, browser and approximate location, collected via Google Analytics using cookies.
2. How we use your information
- To respond to your enquiries and prepare proposals or estimates.
- To deliver and support the services you engage us for.
- To understand how visitors use our website and improve it.
- To comply with legal obligations.
We do not sell, rent or trade your personal information.
3. Service providers
We use trusted third parties that process data on our behalf, including:
- Web3Forms — to deliver form submissions to our inbox.
- Google Analytics — for anonymised website usage statistics.
- Our hosting provider — to serve this website securely.
4. Cookies
We use analytics cookies to understand website traffic. You can block or delete cookies through your browser settings; the website will continue to work without them.
5. Data retention & security
We keep enquiry information only as long as needed to respond and maintain business records, and apply reasonable technical and organisational measures to protect it. No method of transmission over the internet is 100% secure, but we work hard to safeguard your data.
6. Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent at any time, by emailing info@neverloops.com. We will respond within a reasonable time.
7. Client project data
Data we access while building or supporting software for clients is handled under the confidentiality terms of the relevant agreement or NDA, and used only to deliver the agreed services.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact
Questions about this policy? Contact us at info@neverloops.com — NeverLoops Software, Maharashtra, India.